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Frequently asked questions
What are the plan usage limits?
Every plan has monthly caps that reset each month. Free: 1 AI ad and 1 campaign (30-day live). Growth ($49/mo): 60 AI ads and 8 campaigns. Pro ($99/mo): 180 AI ads and 25 campaigns. Ultimate ($149/mo): 350 AI ads and 50 campaigns. Video add-ons are optional (10–200 credits/mo). Check Billing for usage.
What happens when my free live period ends?
Your Free campaign runs live for 30 days after you approve it, then pauses automatically. Upgrade on the Billing page — pick Growth, Pro, or Ultimate — to resume and launch more campaigns.
How is ad cost billed?
Your ad cost in Boostl reflects what you spend on live campaigns. Add a payment method in Billing before your first live launch — card or wallet at Stripe checkout. Charges are processed automatically based on synced ad performance.
What happens when I hit my limit?
You'll see a message when generating ads or submitting campaigns. Usage resets at the start of each month. Upgrade on the Billing page — you can pick Growth, Pro, or Ultimate from Free.
How do I upgrade my plan?
Open Billing from Settings (More tab on mobile) or the footer. Pick any plan — Growth ($49/mo), Pro ($99/mo), or Ultimate ($149/mo). Video add-ons subscribe separately after a paid plan. Your plan updates after payment.
How do I create my first ad?
Go to Create ad → name your campaign and pick a goal → describe your offer and generate a preview → review budgets on Launch → submit. Launch creates paused ads with no spend. Activate on the campaign page starts spend.
What is the difference between Launch and Activate?
Launch publishes your ads in a paused state — nothing spends yet. Activate is the explicit step that starts ad spend on Meta (and Boostl’s 15% fee on that budget).
Which platforms can I advertise on?
Live today: Facebook and Instagram via Connect Meta. Google, YouTube, and TikTok can be planned as preview until you see Live publishing on that platform. Demo mode does not spend real money.
Does demo / paused preview mode spend real money?
No. Paused preview mode simulates launch and performance. No real ads are published and no payment is taken until you connect Meta and launch with live mode enabled.
Can I pause a campaign?
Yes — open any live or paused campaign and use Pause or Resume on the detail page.
How do I sign out?
Use Log out in Settings (More tab on mobile), the top bar on desktop, or the footer on larger screens.
Need help? Email support@boostl.io